Consumer Protection
Consumer Resources
Consumer Referral Line 619-531-3507 (for recorded information)
The Consumer Resource Guide is provided below for consumers that may need to report an issue or complaint in San Diego County.
Avoid solicitors who contact you by telephone, door-to-door, or via the internet. Ask the solicitor for references and call the references. Call the government agency that licenses the profession to be sure the person is licensed.
For additional consumer tips, view the Consumer Protection brochure .
For those on the go, the Consumer Resources Guide pdf can be printed to take with you!
| Issue or Complaint | Contact |
| Accountants |
California Board of Accountancy 916-263-3680 www.dca.ca.gov/cba |
| Chiropractors |
Chiropractic Examiners 916-263-5355 www.chiro.ca.gov |
|
Contractors, licensed or unlicensed (Includes plumbing, heating/ air conditioning, Landscaping, painting, roofing, home repairs, Electrical, etc. |
Contractors State License Board 800-321-2752 www.cslb.ca.gov |
| Credit Counseling Services |
CA Department of Corporations 1-866-275-2677 http://www.dbo.ca.gov/Consumers/finance/CreditCounselingFAQs.asp |
| Dental |
Dental Board of California 916-263-2595 www.dbc.ca.gov |
|
Electronics and Appliances (Home electronics, major appliances, automotive radio and security systems) |
Bureau of Electronic and Appliance Repair 916-574-2041 www.bear.ca.gov |
|
Funeral (Sales, pre-paid trusts; cemeteries, crematories) |
Cemetery and Funeral Bureau 916-574-7870 www.cfb.ca.gov |
| Government Look Alike Solicitations |
San Diego District Attorney's Office 619-531-3507 or State Attorney General's Office 619-645-2001 |
|
Home Furnishings (Bedding, custom upholsterers, Furniture sellers) |
Bureau of Home Furnishings and Thermal Insulation 916-574-2041 www.bhfti.ca.gov |
| Investments |
CA Department of Corporations 866-275-2677 http://www.dbo.ca.gov/Licensees/Broker-Dealer_and_SEC_Investment_Advisers/CheckAdviser.asp |
|
Labor violations (Wages, work conditions, OSHA violations) |
Division of Industrial Relations 619-220-5451 www.dir.ca.gov |
| Legal advice / Attorney Referral Service |
San Diego County Bar Associate Referral Service 619-231-8585 www.sdcba.org |
| Motor Vehicle Repairs |
Bureau of Automotive Repair 800-952-5210 www.autorepair.ca.gov |
| Pest Control |
Structural Pest Control Board 916-561-8700 www.pestboard.ca.gov |
| Pharmacists/Pharmacy |
CA State Board of Pharmacy 916-574-7900 www.pharmacy.ca.gov |
| Physicians (Licensed or unlicensed ) |
Medical Board, Central Complaint Unit 800-633-2322 http://www.mbc.ca.gov/ |
|
Privacy Protection (assistance with Identity theft and privacy concerns) |
CA Office of Privacy Protection 866-785-9663 or 916-651-1086 www.privacy.ca.gov |
| Private matters with loss value under $7,500 |
Small Claims Court Legal Advisory Board 858-634-1900 www.courtinfo.ca.gov/selfhelp |
|
Purchase of new or used motor vehicle (Includes vehicle warranty) |
Department of Motor Vehicles 858-627-3951 www.dmv.ca.gov |
|
Scanner overcharges, short weight or volume (Gasoline, produce, goods for sale) |
Department of Weights and Measures 858-694-2778 Weights and Measures: Price Accuracy |
|
Security (Alarm companies, locksmiths, private investigators, repossession companies, security guards) |
Bureau of Security and Investigative Services 916-322-4000 www.dca.ca.gov/bsis |
| Social Security Fraud |
Social Security Administration
619-557-5257 800-772-1213 - Hotline www.ssa.gov |
|
Solicitation by mail (Sweepstakes, lottery and prize Notifications) |
U.S. Postal Inspector
619-233-0610 postalinspectors.uspis.gov |
|
Solicitation by telephone (Sweepstakes, lottery and prize Notifications) |
U.S. Postal Inspector 626-405-1200 postalinspectors.uspis.gov |
|
Travel Agency / Time Shares Companies |
State Attorney General's Office 213-897-8065 ag.ca.gov/travel/forms.php |
| Utility companies, movers, limousines, buses, or taxis |
Public Utilities Commission 800-649-7570 www.cpuc.ca.gov |