Consumer Protection

Consumer Tips

10 Tips to Avoid Identity Theft During Summer Travel
Summer is here and many people are planning vacations. While enjoying that vacation, don’t become a victim to identity theft. Click here for the tips

Watch for Consumer "Red Flags"
Consumers can protect themselves by listening for "Red Flags." Here are some things to watch out for.

This is your bank calling. I need to verify your information. I need your Social Security number, date of birth, and your mother's maiden name.

    no personal info
  • DON'T EVER GIVE THIS INFORMATION OUT, ESPECIALLY OVER THE TELEPHONE. There are many different ways that con men will try to get private information from Consumers. Sometimes they call on the phone and say that it's the bank and they want to verify your account information. Sometimes they tell you that you've won a sweepstakes and they need to verify where to deposit the check. Maybe they say they've located a long lost bank account and need the information so you can claim it.

  • If you give out your Social Security number, date of birth and mother's maiden name you have just given someone the perfect opportunity to steal your identity. Crooks can open bank accounts, obtain credit cards, auto loans, rent property and then leave you to clean up the mess. NEVER GIVE OUT YOUR PERSONAL INFORMATION!

This Price/Offer is only good right now OR This item will never be offered at a lower price.

  • This high pressure sales tactic is an attempt to entice the consumer to purchase an item without thinking it over, or considering other options. It doesn't allow you to comparison shop, or even take the time to decide if you really want it! Walk away.

Pay me in full today, and I will come back tomorrow and finish the job.

  • Always wait until the job is completed to your satisfaction before making payment in full. A contractor or repair person has no incentive to finish the job if you have already paid in full.

You have been specially selected.

  • Don't believe it. If you receive a solicitation in the mail with this statement, look at the envelope. It's probably a bulk mailing sent to thousands of people. Bulk mailings are not special.

We don't need a contract. I give you my word.

  • Never go by verbal agreements. Always sign a contract. Walk away from businesses or contractors that do not put work orders in writing. Con men will give you this line to imply that you've hurt their feelings or don't trust them. Don't fall for it. If their word is as good as a contract they wouldn't mind giving you a contract!

  • Always read your contract in full and make sure both parties sign and date it. Don't forget to keep your copy.

I will keep the original contract and mail you a copy.

  • Even if you read and sign your contract, it won't do you any good if you don't have a copy. Offer to drive to a Xerox place and have copies made. Do not pay any money until you have a copy of the contract.

I don't have a phone, but you can reach me at my pager number. I always return my calls right away.

  • If you have a problem with them, they might not return your call. Always be wary of people who will not give you a direct phone number.

Door-to-Door Magazine Sales Scam
Many people in our County have complained about door-to-door salespeople offering magazine subscriptions for sale. The salespeople make false representations that the consumer may buy a "gift subscription" on behalf of a local hospital or charity. Please be aware that these salespeople seldom, if ever, have authority to collect donations on behalf of the hospitals and charities. We have confirmed with one local-area hospital that the hospital DOES NOT authorize such collections and has never received the so-called "gift subscriptions". Please be aware of this scam. If you wish to make a donation to a local hospital or charity, call the hospital or charity directly and ask for information on how to make a donation.