Consumer Protection


Consumer Resources

phonebook

Consumer Referral Line 619-531-3507 (for recorded information)

The Consumer Resource Guide is provided below for consumers that may need to report an issue or complaint in San Diego County. Avoid solicitors who contact you by telephone, door-to-door, or via the internet. Ask the solicitor for references and call the references. Call the government agency that licenses the profession to be sure the person is licensed. For additional consumer tips, view the Consumer Protection brochure. For those on the go, the Consumer Resources Guide pdf can be printed to take with you!



Issue or Complaint Contact
Accountants California Board of Accountancy
916-263-3680
www.dca.ca.gov/cba
Chiropractors Chiropractic Examiners
916-263-5355
www.chiro.ca.gov
Contractors, licensed or unlicensed
(Includes plumbing, heating/ air conditioning,
Landscaping, painting, roofing, home repairs,
Electrical, etc.
Contractors State License Board
800-321-2752
www.cslb.ca.gov
Credit Counseling Services CA Department of Corporations
1-866-275-2677
www.corp.ca.gov/FSD/credit.asp
Dental Dental Board of California
916-263-2595
www.dbc.ca.gov
Electronics and Appliances
(Home electronics, major appliances,
automotive radio and security systems)
Bureau of Electronic and Appliance Repair
916-574-2041
www.bear.ca.gov
Funeral
(Sales, pre-paid trusts; cemeteries, crematories)
Cemetery and Funeral Bureau
916-574-7870
www.cfb.ca.gov
Government Look Alike Solicitations San Diego District Attorney's Office 619-531-3507 or
State Attorney General's Office 619-645-2001
Home Furnishings
(Bedding, custom upholsterers, Furniture sellers)
Bureau of Home Furnishings and Thermal Insulation
916-574-2041
www.bhfti.ca.gov
Investments CA Department of Corporations
866-275-2677
www.corp.ca.gov/Education_Outreach/invest/
Labor violations
(Wages, work conditions, OSHA violations)
Division of Industrial Relations
619-220-5451
www.dir.ca.gov
Legal advice / Attorney Referral Service San Diego County Bar Associate Referral Service
619-231-8585
www.sdcba.org
Motor Vehicle Repairs Bureau of Automotive Repair
800-952-5210
www.autorepair.ca.gov
Pest Control Structural Pest Control Board
916-561-8700
www.pestboard.ca.gov
Pharmacists/Pharmacy CA State Board of Pharmacy
916-574-7900
www.pharmacy.ca.gov
Physicians
(Licensed or unlicensed )
Medical Board, Central Complaint Unit
800-633-2322
www.medbd.ca.gov
Privacy Protection
(assistance with Identity theft and privacy concerns)
CA Office of Privacy Protection
866-785-9663 or 916-651-1086
www.privacy.ca.gov
Private matters with loss value under $7,500 Small Claims Court Legal Advisory Board
858-634-1900
www.courtinfo.ca.gov/selfhelp
Purchase of new or used motor vehicle
(Includes vehicle warranty)
Department of Motor Vehicles
858-627-3951
www.dmv.ca.gov
Scanner overcharges, short weight or volume
(Gasoline, produce, goods for sale)
Department of Weights and Measures
858-694-2778
www.sdcounty.ca.gov/awm/consumer.html
Security
(Alarm companies, locksmiths, private investigators, repossession companies, security guards)
Bureau of Security and Investigative Services
916-322-4000
www.dca.ca.gov/bsis
Social Security Fraud
Social Security Administration 619-557-5257
800-772-1213 - Hotline
www.ssa.gov
Solicitation by mail
(Sweepstakes, lottery and prize Notifications)
U.S. Postal Inspector 619-233-0610
postalinspectors.uspis.gov
Solicitation by telephone
(Sweepstakes, lottery and prize Notifications)
U.S. Postal Inspector
626-405-1200
postalinspectors.uspis.gov
Travel Agency / Time Shares Companies
State Attorney General's Office
213-897-8065
ag.ca.gov/travel/forms.php
Utility companies, movers, limousines, buses, or taxis Public Utilities Commission
800-649-7570
www.cpuc.ca.gov