Older adults are the most susceptible to being scammed because they are the age group most often targeted. Many are vulnerable because they’re trusting. Sweepstakes mail, investment schemes, sales-pitch luncheons, grandparent-scam calls – once you turn a certain age, you are bombarded by thieves trying to trick you out of your hard-earned cash.
To avoid becoming a victim, older adults need to hang up, toss out, shut the door and ignore.
That isn’t always easy as the scammers try new tricks. But even if it’s not their nature, the Greatest Generation and Baby Boomers must become more suspicious and self-protective.
The County of San Diego Health and Human Services and District Attorney’s Office are teaming up to alert you to the various scams and fraud in our community and provide resources to help when trouble is knocking on the door.
Stop Scams Toolkit
This Stop Scams Toolkit offers information about common scams, tips to avoid being a victim and important contacts to use to learn more or to help you if you are scammed. Please share this information with family and friends. Together, we can protect some of our most vulnerable citizens and make San Diego County less lucrative for these con artists.
If you believe financial elder abuse has occurred, call Adult Protective Services at 1-800-510-2020. Outside the County of San Diego call 1-800-339-4661.
Follow these steps if you think you’ve been a victim of any fraud that might put your finances at risk. This can include fraud related to health care/Medicare, health insurance, counterfeit prescription drugs, funeral and cemetery scams, fraudulent anti-aging products, telemarketers, Internet fraud, investment schemes, homeowner and reverse mortgage scams, sweepstakes and lottery scams, the Grandparent Scam, identity theft and legal documents.
Keep Calm and...
- Call your bank and/or credit card company.
- Cancel any debit or credit cards linked to the stolen account.
- Reset your personal identification number(s).
- File a report with the police.
- Contact Adult Protective Services, Elder & Dependent Adult Abuse Reporting Line: 1-800-510-2020
- Report suspicious activities to 1-800-MEDICARE
For more information about Medicare scams, visit:
- Contact your bank(s) and credit card companies immediately.
- Contact the Identity Theft Resource Center: 858-693-7935 and www.idtheftcenter.org
- File a report with the police. Companies you work with to clear up identity theft issues may want to see a copy of this report.
- File with the Federal Trade Commission by using its online complaint form at www.ftc.gov, or call the theft hotline at 1-877-ID-THEFT
- Contact the Social Security Fraud Hotline at 1-800-269-0271
- Put out a fraud alert to the credit-reporting agencies:
- Experian: 1-888-397-3742
- Equifax: 1-888-766-0008
(TDD 1-800-255-0056 and request connection to Auto Disclosure Line at 1-800-685-1111)
- Transunion: 1-800-680-7289
- Experian: 1-888-397-3742
Organizations with Resources on Scams and Fraud
Consumer Financial Protection Bureau:
Consumer Federation of America:
Elder Financial Protection Network:
FINRA Investor Education Foundation:
National Consumer League’s Fraud Center:
National Senior Citizen’s Law Center:
Women’s Institute for Secure Retirement:
Aging & Independence Services: 800-510-2020
Adult Protective Services: 800-510-2020
Adult Protective Services and Aging & Independence Services (for calls outside San Diego County):
Long Term Care Ombudsman: 800-640-4661
Elder Law & Advocacy: 858-565-1392
(TDD 1-800-255-0056 and request connection to Auto Disclosure Line at
Free Credit Report (all bureaus): 1-877-322-8228
Attorney General (San Diego County): 800-952-5548
Bar Association (San Diego County): 619-231-0781
Better Business Bureau (San Diego): 858-496-2131
City Attorney (San Diego): 619-533-5500
Consumer Product Safety Commission: 800-638-2772
Contractors State License Board (California): 800-321-2752
Dept. of Consumer Affairs (California): 800-952-5210
Dept. of Real Estate (California): 619-525-4192
Direct Marketing Association: 212-768-7277
Direct Selling Association: 202-452-8866
District Attorney (San Diego County): 619-531-4040
District Attorney Fraud Unit (San Diego County): 619-531-3507
- District Attorney Insurance Fraud Unit (San Diego County): 619-531-3749
- Do Not Call Registry: 888-382-1222
Federal Communications Commission (FCC): 888-225-5322
Federal Trade Commission (FTC): 877-382-4357
Federal Deposit Insurance Corporation (FDIC): 877-275-3342
Identity Theft Resource Center: 858-693-7935
Opt Out (of credit card offers): 888-567-8688
Phonebusters (report Canadian lotto scams): 888-495-8501
Privacy Rights Clearing House: 619-298-3396